Shipping and Delivery Policy

Last Updated: October 23, 2022.

Welcome to Nedux Mall. We’re dedicated to delivering an exceptional shopping experience, and that includes providing clear and transparent shipping and delivery information.

By shopping with us, you agree to the terms outlined in this Shipping and Delivery Policy. If you have any questions or concerns, please contact us at [your contact information].

Shipping Times

Processing Time: Orders are typically processed within 1-2 business days after payment is received.

Delivery Time: Delivery times vary depending on your location and the shipping method you choose during checkout. Estimated delivery varies from 10 to 28 days.

Please note that unforeseen circumstances, such as customs delays, weather conditions, and other factors, can impact delivery times. While we strive to provide accurate estimates, we cannot guarantee exact delivery dates.

Shipping Costs

Shipping costs are calculated based on your order’s weight, dimensions, and shipping destination. You will see the shipping costs at checkout before you make your payment. Occasionally, we may offer promotions, free shipping or discounts on shipping, so be sure to check our website for any ongoing deals.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

Customs and Import Duties

Please be aware that if your order is being shipped internationally, it may be subject to customs and import duties in your destination country. These fees are the responsibility of the recipient and are not included in the order total or shipping costs.

Delivery Concerns

If you encounter any issues with the delivery of your order or have any questions, please contact our customer support team at support@neduxmall.com. We’re here to assist you and ensure a smooth delivery process.

Changes to Shipping and Delivery Policy

We may update and revise this Shipping and Delivery Policy from time to time. Your continued use of our services after any changes will be subject to the updated policy.

Thank you for choosing Nedux Mall. We appreciate your trust in our services, and we’re committed to delivering your orders in a timely and efficient manner.